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Emergency Care

If you have an emergency or need urgent medical attention when the surgery is closed call 111

If you have a serious injury or illness, generally, you should visit A&E or call 999 for life-threatening emergencies.  A&E departments assess and treat patients with serious injuries or illnesses. Before you go there, ask yourself, is it a real emergency?

Your local Accident & Emergency facility is at:

  • Newham University Hospital, Glen Road, Plaistow, London E13 8SL

If you are uncertain about the symptoms see our ‘Choose Better Leaflet’ or visit the NHS Choices website for further advice and help you to make choices about your health, from decisions about your lifestyle, such as smoking, drinking and exercise, to finding and using NHS Services in England.

NHS Choices website: www.nhs.uk

Where to get help:file-pdf-acrobat download the Choose Better leaflet

Patient.co.uk website: www.patient.co.uk

Antenatal care

Having a baby is a life-changing event that is different for everyone. It is important to get the right care for you and your baby. That means arranging referral to an antenatal clinic as soon as possible after you discover you’re pregnant.

All Newham residents can refer themselves to the ante-natal clinic at Newham University Hospital for their ante-natal care. Their service provides births at Newham Hospital as well as Barking Community Birth Centre.

Please see their self-referral form:file-pdf-acrobat here

Once the form is completed you will either need to post it to the address or take to the unit in person. Alternatively, you can call the Newham maternity helpline on 020 8090 9999 who will take your details over the phone.

Please note you will need proof of address, current passport and your NHS number at your first appointment


Newham Musculoskeletal Service provides physiotherapy to Newham residents from a number of sites around the borough.

Please see their self-referral form:file-pdf-acrobat here

Once the form is completed email a copy of it to the address on the back of the form and call the telephone number to book your appointment.

Newham Talking Therapies

Newham Talking Therapies offers a range of free and confidential talking therapies and specialist support to help you feel better. Through talking therapies we will help you get to the root of your problems and to manage and overcome your difficulties.

Please see their self-referral form:file-pdf-acrobat here

If you would you prefer to speak to someone by phone please contact them:

Monday to Friday 9am–5pm on 020 8475 8080

Local Community Services

Why not access some of the services available to you in your area by visiting your local council www.newham.gov.uk

As a member of the Newham Community you may find it useful to learn more about local services in your area by visiting the community links website to www.community-links.org

You can also visit your Citizens Advice Bureau for free, confidential and impartial advice on your rights www.citizensadvice.org.uk

Local & late Night Pharmacies (nearby to your surgery) :

Lantern Health Carpenters (Stratford)

  • Osbon Pharmacy

    Tel: 020 8555 9188

    54 The Mall, The Stratford Centre, E15 1XE

  • Boots Westfield Stratford

    Tel: 0208 221 2495

    31-34 The Arcade Lower Ground Floor, Olympic Park, London, E20 1EH

Lantern Health Church Road (Manor Park)

  • Community Pharmacy

    Tel: 020 8514 5155

    30 Church Road, E12 6AQ

  • Duncans Pharmacy

    Tel: 020 8472 1555

    347 High St North, Manor Park, London, E12 6PQ

Lantern Health St Lukes (Canning Town)

  • Berg Pharmacy

    Tel: 020 7476 5414

    28 Rathbone Market, Barking Rd, London, E16 1EH

  • Day Lewis Pharmacy

    Tel: 02074762254

    17-19 Freemasons Road, London, E16 3AR

Late Night Pharmacy

  • Pharmacy Republic

    Tel: 0208 548 0221

    138 Barking Road, E6 3BD

Dental Care

Local Dental surgeries nearby to your surgery

Church Road Dental Practice

Tel: 020 8514 6678

30 Church Road, Manor Park, London, E12 6AQ

Newham Family Dental Care

Tel: 0208 552 0000
Fax: 0208 472 1713

2 Burges Road, E6 2BH

Stratford Village Dental Practice

Tel: 020 8519 6184

42a Romford Road, Stratford, London, E15 4BZ

The Caning Town Dental Practice

Tel: 020 7476 551

156 Barking Road, Canning Town, London E16 1EN

Emergency Dental Care

If you require emergency dental treatment outside of normal surgery hours please contact 111

Local Hospitals

Newham University Hospital is your local hospital

Visit: www.bartshealth.nhs.uk/our-hospitals/newham-university-hospital

Tel: 020 7476 4000

Glen Road, Plaistow, London, E13 8SL

Homerton University Hospital

Tel: 020 8516 5555

Visit: www.homerton.nhs.uk

Homerton Row, London E9 6SR

Royal London Hospital

Tel: 020 7377 7000

Visit: www.bartshealth.nhs.uk/the-royal-london

Whitechapel Road, London E1 1BB

Whipps Cross University Hospital

Tel: 020 3416 5000

Visit: www.bartshealth.nhs.uk/whipps-cross

Whipps Cross Road, London E11 1NR

Travel Advice

Travel illnesses and vaccinations

To get the right travel vaccinations and advice to reduce your risk of common infectious diseases please see the link below. Our nursing team will be happy to help you with your travel queries.

For more advice click here https://travelhealthpro.org.uk/

Charity Websites

There are many charity health websites where you can access for more information and support on your health or condition.

Why not Visit

Age UK www.ageuk.org.uk

Asthma UK www.asthma.org.uk

British Heart Foundation www.bhf.org.uk

Cancer Research www.cancerresearchuk.org

Diabetes UK www.diabetes.org.uk

Epilepsy Action www.epilepsy.org.uk

Macmillan Cancer Support www.macmillan.org.uk

Multiple Sclerosis Society www.mssociety.org.uk

The Brain Tumour Charity www.thebraintumourcharity.org

Mental Health

Your mental and psychological health is as important as your physical health. We all struggle at times but there is no need to feel embarrassed or do this alone. If you are affected speak to your Lantern Health doctor who will be happy to help you.

Useful websites:

For further information and advice on this subject:

Visit NHS.UK www.nhs.uk/Conditions/stress-anxiety-depression/Pages/improve-mental-wellbeing.aspx

Visit IAPT for Information on Access to Philological Therapies www.newhamtalkingtherapies.nhs.uk

In Times of Bereavement

At Lantern Health we recognise that death is a tragic time for everyone involved; especially those close to the deceased. We appreciate that this is an extremely difficult and stressful time. Here are some simple instructions on what to do if…

If Death Occurs At Home

  • During surgery hours call us and a GP will visit to confirm that death has taken place.
  • Out of surgery hours call 999 or alternativly if the death has been expected, ege with terminal care please call the out of hours GP service who will visit to confirm death.
  • Contact a funeral director.
  • Arrange to collect the doctor’s Medical Certificate of Death (usually from the surgery).
  • Take this to the Registrar’s Office, (together with the deceased’s Medical Card and Birth Certificate, if available) for the area in which the death took place. Alternatively you can register by declaration at any convenient Registrar’s Office but certificates will not be available as these will have to be posted to you a few days later.
  • The Registrar will normally issue a Green coloured certificate for you to give to your funeral director who will look after necessary arrangements for the funeral. The Registrar will also issue a white notification certificate for the DSS. They will also enquire as to the number of Certified Copies you require for dealing with the deceased finances (a fee is payable for each copy).

If The Death Occurs In Hospital

  • Contact a funeral director to inform him his services are required.
  • Collect the certificate from the hospital then follow 4 – 5 as above

Note for Cremation

Your funeral director will usually liaise directly with the surgery regarding the additional certification required.