NHS logo



The national guidance for both Patients and GP Practices has been changed in response to latest information and activity data:

 – Any patient with a  NEW COUGH or  FEVER  greater than 37.8 is advised to self-isolate at home for 7 days

 – Any patient with fever + cough + shortness of breath + chest pain is advised to contact 111 online: https://111.nhs.uk/service/covid-19

All other patients with sore throats and other upper respiratory symptoms should go to their local pharmacy or: https://www.nhs.uk/conditions/ for advice on self-management  at home

GP Practices have been advised to change our APPOINTMENT SYSYTEMS due to the risk of corona virus infection for all patients and staff

 – As of today ALL patients will need to use the ‘online query’ service below to access a GP appointment – please see the large BLUE ICON below

 – This is a very user friendly and covers 99% of all patient requests for appointments (and administration requests)

 – Each item/ topic has written and often video information as well as an area for you to submit your query for the GP

 – We will aim to respond within 48 hours. Urgent cases will receive a response within 24 hours. If necessary a video, telephone or face-2-face appointment will be arranged.

Please DO NOT come to Reception with a request for a GP appointment with any FEVER or UPPER RESPIRATORY SYMPTOMS as you will be asked to leave the practice building

Please see this link below for further information: 




If you or a family member have been travelling to the UK from somewhere with a high risk of Coronavirus, and you feel unwell with flu like symptoms, breathing difficulties, PLEASE DO NOT ATTEND THE SURGERY. Please stay at home and instead use the NHS 111 online facility: https://111.nhs.uk/

The list of countries with a high risk of Coronavirus is being updated regularly, updated information for travellers can be found here: https://www.nhs.uk/conditions/coronavirus-covid-19/advice-for-travellers/


The NHS have released a video to give you details about the coronavirus virus Click here to watch it.


The NHS In Newham and Public Health England (PHE) are extremely well prepared for outbreaks of new infectious diseases. The NHS has put in place measures to ensure the safety of all patients and NHS staff while also ensuring services are available to the public as normal.

The risk to the general public is moderate. If you have arrived back to the UK from mainland China, Thailand, Japan, Republic of Korea, Hong Kong, Taiwan, Singapore, Malaysia or Macau within 14 days, follow the specific advice for returning travellers.

Call 111 now if you’ve been:
• to Wuhan or Hubei Province in China in the last 14 days (even if you do not have symptoms)
• to other parts of China, including Macau and Hong Kong, in the last 14 days and have a cough, high temperature or shortness of breath (even if it’s mild)
• to Thailand, Japan, Taiwan, Singapore, Republic of Korea or Malaysia in the last 14 days and have a cough, high temperature or shortness of breath (even if it’s mild)
• in close contact with someone with confirmed coronavirus

Do not go to a GP surgery, community pharmacy or hospital. Call 111, stay indoors and avoid close contact with other people.

Further information is available on NHS UK

Like the common cold, coronavirus infection usually occurs through close contact with a person with novel coronavirus via cough and sneezes or hand contact. A person can also be infected by touching contaminated surfaces if they do not wash their hands.

The risk of being in close contact with a person with coronavirus or contaminated surfaces is very low at the current time, as members of the public who have visited Wuhan or Hubei province, China are currently in isolation.

Testing of suspected coronavirus cases is carried out in line with strict regulations. This means that suspected cases are kept in isolation, away from public areas of the hospital and returned home also in isolation. Any equipment that come into contact with suspected cases are thoroughly cleaned as appropriate. Specific guidance has also been shared with NHS staff to help safeguard them and others. Patients can be reassured that their safety is a top priority, and are encouraged to attend all appointments as usual.

Everyone is being reminded to follow Public Health England advice to:
• Always carry tissues with you and use them to catch your cough or sneeze. Then bin the tissue, and wash your hands, or use a sanitiser gel.
• Wash your hands often with soap and water, especially after using public transport. Use a sanitiser gel if soap and water are not available.
• Avoid touching your eyes, nose and mouth with unwashed hands.
• Avoid close contact with people who are unwell.

You can find the latest information and advice from Public Health England at Further information is available on NHS UK


If you or a family member have been to China in the last two weeks, and you feel unwell with flu like symptoms, breathing difficulties and/or diarrhoea, PLEASE DO NOT ATTEND THE SURGERY. Please stay at home, call 111 and tell the operator that you have recently returned from China.


Please click here to view details about Over The Counter Medicines


Please click here to view details about the GP Patient Survey


Please click here to view the East London Information Sharing Agreement.


There is an event being organised for young people (18-25) with Type 1 and Type 2 diabetes with a couple of HCPs from NEL (Yvanna Coopoosamy a clinical psychologist who works in Newham and Tower Hamlets, and Joseph Carvell a diabetes dietician at Mile End), with a view to setting up a peer support group.

The event is on Saturday the 30th of November and is from 11-2pm at the Diabetes UK headquarters in Aldgate East.
file-pdf-acrobat click here for more details


Newham CAMHS are running a workshop for young people and parents/carers who live in Newhamfile-pdf-acrobat click here to see the details of the workshop


Following changes to the local prescribing guidelines enforced by NHS England and Newham CCG, the surgery is required to restrict its prescribing for a small number of conditions.
file-pdf-acrobat click here to see the details of the restrictions.